Shipping
Delivery is free on every order, Australia-wide. Orders are dispatched from our Australian warehouse within 1–3 business days and usually arrive within 2–10 business days, depending on location. You'll receive a tracking number by email once your order is on its way. If your order hasn't arrived within 10 business days of dispatch, please let us know. We currently ship to Australian addresses only.

Returns
Changed your mind? You can return an item within 14 days of delivery, as long as it's unopened and in its original packaging. Please email us first so we can send you the return address. Return postage for change-of-mind returns is paid by the customer, and a 10% restocking fee applies. Your refund is issued once the item is received.

Faulty or damaged items
If your order arrives damaged or faulty, email us within 30 days with your order number and a photo of the item and its packaging. We'll arrange a replacement or a full refund at no cost to you. This doesn't affect your rights under the Australian Consumer Law.

Contact
householdgolfofficial@gmail.com

Last updated: September 2026